Product Manager for Enterprise Payment Operations at Huntington Bank overseeing operations technology and workflow delivering the multi‑year roadmap. Leading cross-functional teams to execute the vision and roadmap while ensuring risk mitigation and compliance.
Responsibilities
Own the vision & roadmap
Define and socialize the target state for EPO operational capabilities (e.g., Wires, ACH, Lockbox, Integrated Receivables/ARP, Exceptions, client onboarding support)
Lead cross‑functional delivery (Ops, Tech, Risk, Compliance, InfoSec, Finance) to execute the roadmap with disciplined prioritization and benefits realization
Act as the product manager and “voice of operations” for relevant vendor platforms (e.g., Payabli, Qolo, Versapay, MTS, SWIFT service bureau, core TM platforms)
Lead change management and training for impacted colleague groups
Requirements
Bachelors degree
7 or more years of experience working in financial services and banking with 3 or more years in product management / product owner / platform owner roles delivering operations technology and/or workflow at scale
Experience with using agile ways of working (backlog management, quarterly planning, incremental value release) across people, process, and IT
Experience managing teams and driving operational improvements
Strong understanding of loan servicing systems and middleware tools
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access, Visio)
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