Product Owner managing customer onboarding across digital and traditional channels. Overseeing compliance and integration with Core Banking Systems in a fast - growing bank.
HB
Hybrid Commercial Operations Product Manager
Posted 4 months ago
About the role
- Product Manager for Enterprise Payment Operations at Huntington Bank overseeing operations technology and workflow delivering the multi‑year roadmap. Leading cross-functional teams to execute the vision and roadmap while ensuring risk mitigation and compliance.
Responsibilities
- Own the vision & roadmap
- Define and socialize the target state for EPO operational capabilities (e.g., Wires, ACH, Lockbox, Integrated Receivables/ARP, Exceptions, client onboarding support)
- Lead cross‑functional delivery (Ops, Tech, Risk, Compliance, InfoSec, Finance) to execute the roadmap with disciplined prioritization and benefits realization
- Act as the product manager and “voice of operations” for relevant vendor platforms (e.g., Payabli, Qolo, Versapay, MTS, SWIFT service bureau, core TM platforms)
- Lead change management and training for impacted colleague groups
Requirements
- Bachelors degree
- 7 or more years of experience working in financial services and banking with 3 or more years in product management / product owner / platform owner roles delivering operations technology and/or workflow at scale
- Experience with using agile ways of working (backlog management, quarterly planning, incremental value release) across people, process, and IT
- Experience managing teams and driving operational improvements
- Strong understanding of loan servicing systems and middleware tools
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access, Visio)
Benefits
- health insurance coverage
- wellness program
- life and disability insurance
- retirement savings plan
- paid leave programs
- paid holidays
- paid time off (PTO)
Job title
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Experience level
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Degree requirement
Tech skills
Location requirements
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