Service Desk Analyst ensuring efficient technical support delivery at Ki's agile team. Log and resolve service requests while focusing on user satisfaction and team collaboration.
AB
Hybrid Commercial Intelligence Analyst
Posted 4 months ago
About the role
- Analista Inteligência Comercial supporting strategic analyses for Azul airline's commercial decisions. Involves data collection, market studies, and KPI monitoring with team collaboration.
Responsibilities
- Collect and analyze competitor data, market trends, and consumer behavior;
- Prepare competitive intelligence reports and market studies;
- Support the identification of business opportunities;
- Participate in strategic meetings, providing data and analyses to support decision-making;
- Monitor commercial KPIs and recommend data-driven improvements.
Requirements
- Bachelor's degree in Engineering, Business Administration, Economics, or related fields;
- Advanced Excel — complex formulas, pivot tables, and macros;
- Strong ability to create executive-level presentations with strategic data;
- Analytical mindset with strong attention to detail;
- Good communication skills to translate data into strategic narratives;
- Ability to work collaboratively in multidisciplinary teams.
Benefits
- Anjo Azul — Our program supporting crew members with psychosocial, legal, and financial assistance.
- Cegonha Azul — Program supporting expectant mothers and new parents through the first year of the baby’s life. Valid for crew members and their dependents.
- Gympass and TotalPass
- Smoking Cessation Program
- NutriAzul — Nutritional counseling
- Zenklub — Free online therapy for mental health support
- SEST SENAT — Free courses, community centers, dental care, physiotherapy, nutritionists, and psychologists
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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