About the role

Commercial Director leading growth of ACHQ platform in franchise industry. Overseeing strategy, execution, and team leadership for ActiveCampaign's dedicated franchise platform.

Responsibilities

Lead the comprehensive growth strategy and roadmap for bringing ACHQ to franchisors and franchisees.
Act as a strategic partner and the definitive voice of ACHQ to C-level executives in the franchise marketplace.
Collaborate cross-functionally with Product, Marketing, and Customer teams to refine our Ideal Customer Profile, market differentiation, and industry communications.
Execute upon the strategy by identifying, targeting, and closing sales into incremental new partners, focusing on acquisition, revenue generation, and land-and-expand opportunities.
Build and nurture a "community" of Franchises by acting as a thought leader, gathering critical market intelligence, and translating those needs into actionable feedback for internal teams to evolve the strategy and roadmap.
Lead from the front by owning and managing key C-Level relationships, being highly present at industry trade fairs and shows, and personally driving major sales negotiations.
Lead and inspire a growing team, being directly responsible for hiring key team members and setting a high-performance culture.
Own commercial analyses that provide actionable insights into business metrics, issues, and opportunities, and develop and execute plans to realize measurable growth.
Oversee all aspects of pricing and legal negotiations for franchise sales, working closely with internal support teams.

10+ years of hands-on commercial leadership experience in SaaS, software, or high-growth technology companies, with a strong focus on driving top-line growth and building new market verticals.
Proven deep understanding and passion for the tech landscape within the franchise industry, including experience leading platform sales and impacting franchise success.
Demonstrated commercial success in previous roles, including directly holding and delivering revenue targets over quarters, particularly with building new business growth levers.
Proven ability to lead high-performing, multi-functioning teams, coupled with the willingness and ability to lead from the front and work alongside your teams.
Exceptional strategic thinking and problem-solving skills, with the ability to connect the dots, determine the ROI on partnership opportunities, and translate strategic directions into concrete action.
A strong, sharp discipline around sales & revenue forecasting and a relentless attention to detail, coupled with a strategic vision for market opportunities.
The ability to successfully lead through ambiguity and scale effectively across a large, cross-functional organization and distributed teams, driving a unified vision.

Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.