CA
Capital.comClient Service Specialist, English
Client Service Specialist in a leading trading platform. Supporting clients at all levels through various communication channels with a focus on building trust and satisfaction.
About the role
- Ensuring exceptional client service delivery
- Managing day-to-day operational support functions for client and investor-related queries
- Focus on issue resolution, service optimization, and operational risk management
- Maintain strong client relationships
- Conduct regular client meetings and feedback sessions
Requirements
- Up to 10 direct reports, both Senior Client Support Consultants & Client Support Consultants
- Act as an escalation point for service issues and operational challenges
- Collaborate with clients and internal teams
- Ensure compliance with regulatory requirements
- Develop training programs to enhance technical knowledge and problem-solving skills within the team
Benefits
- Income Protection Insurance & Salary Continuance
- Generous Bereavement & Compassionate leave
- Private Health Insurance discount
- Primary & Secondary Paid Parental leave
- Death & TPD Insurance
- Discounts on fitness clubs, travel and more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
CA
Capital.comClient Service Specialist, French
Client Service Specialist at a leading trading platform supporting clients with service inquiries. Engaging with clients through various communication channels while building trust and satisfaction.
CA
Capital.comClient Service Specialist, Arabic
Client Service Specialist supporting clients at all levels in a leading trading platform. Engaging with clients through various channels to ensure satisfaction and provide assistance.
GI
Gateway Services Inc.Client Care Specialist
Client Care Specialist at Gateway Services assisting customers with inquiries and product orders. Ensuring professional service delivery and extensive product knowledge in a fast - paced environment.
Client Support Specialist providing expert guidance on Investor Communication services at BetaNXT. Engage with clients, oversee onboarding, and ensure service delivery excellence in financial services.
DE
Client Service Administrator providing exceptional service as first point of contact for clients. Managing appointments, maintaining clinic organization, and engaging with community outreach efforts.
AD
AND DigitalHead of Client Services
Head of Client Services managing client relationships and account growth at AND Digital. Responsible for strategic direction and innovative solutions in a digital environment.
HH
Hilltop HoldingsClient Service Associate, Registered
Client Service Associate provides administrative support and client interaction for Financial Advisors. Role involves client inquiries, onboarding, and supporting marketing strategies in a hybrid environment.
MS
Moore Kingston SmithClient Services Executive – Financial Planning
Client Services Executive responsible for delivering exceptional client experience in financial planning. Collaborating with advisers and administrators to ensure compliance and timely implementations.
Client Success Manager at BetaNXT maintaining relationships with key clients and ensuring satisfaction. Handling proxy events and collaborating with sales for client success in a hybrid role.