Client Services Manager at Cloud Student Homes ensuring leaseholder satisfaction through proactive support and communication. Manages onboarding, coordination of events, and property data management.
Responsibilities
Shape leaseholder experience at Cloud Student Homes
Support, inform, and value leaseholders
Onboard new leaseholders
Coordinate investor events
Manage property data
Lead on projects and support colleagues
Requirements
Property knowledge from lettings, management, or administration
Ability to build relationships and connect with people
Strong attention to detail
Ability to stay calm under pressure
Proactive mindset and ability to work independently
Confidence in handling queries and solving problems.
Benefits
20 days annual leave rising to 22 days after 2 years service and 25 days after 5 years service, plus bank holidays
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