About the role

  • Client Services Manager at Cloud Student Homes ensuring leaseholder satisfaction through proactive support and communication. Manages onboarding, coordination of events, and property data management.

Responsibilities

  • Shape leaseholder experience at Cloud Student Homes
  • Support, inform, and value leaseholders
  • Onboard new leaseholders
  • Coordinate investor events
  • Manage property data
  • Lead on projects and support colleagues

Requirements

  • Property knowledge from lettings, management, or administration
  • Ability to build relationships and connect with people
  • Strong attention to detail
  • Ability to stay calm under pressure
  • Proactive mindset and ability to work independently
  • Confidence in handling queries and solving problems.

Benefits

  • 20 days annual leave rising to 22 days after 2 years service and 25 days after 5 years service, plus bank holidays
  • Birthday Leave - extra day off for your Birthday
  • Employer contributory pension scheme

Job title

Client Services Manager

Job type

Experience level

Mid levelSenior

Salary

£16,200 per year

Degree requirement

No Education Requirement

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job