Client Services Case Manager responsible for case management and treatment adherence for patients living with HIV/AIDS. Coordinating medical and social services at Harbor Health Centers with a comprehensive benefits package.
About the role
- Client Service Excellence Representative assisting clients with account-related inquiries via phone. At Vanguard, delivering exceptional client experiences through support and expertise.
Responsibilities
- Connect with clients via inbound phone calls to assist with account-related inquiries
- Maintain strong performance metrics
- Increase functional expertise through direct upskilling and training programs
Requirements
- 3+ years of customer-facing and/or in-bound phone experience
- Strong interpersonal and client relationship management (CRM)
- High school, associate degree, or bachelor’s degree
- Desire for stability and longevity in a role
- Must obtain Series 7 and 63 regulatory license
Benefits
- Fully paid training
- Access to learning and development resources
- Coaching by leaders
- Quarterly in-office collaboration activities
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Client Services Manager leading Tier 1/Tier 2 support teams for NetVendor. Responsible for customer service delivery, team performance, and process improvement.
Manager supporting the development and execution of strategic initiatives for client services at Bank of America. Engaging with stakeholders to improve operations and processes for optimal client experiences.
Client Services Administrator at Attivo fostering relationships with clients and handling inquiries. Supporting Financial Planners and ensuring exceptional customer service while adhering to compliance regulations.
Client Services Administrator at Attivo, fostering client relationships and providing administrative support in hybrid work setup. Required to be in office at least 3 days a week, remote for remaining days.
Service and support representative for Private Wealth Management at U.S. Bank. Handling client calls, transactions, and problem resolution while ensuring client satisfaction.
Liaison for commercial banking clients providing technical and operational support for Treasury Services at Prosperity Bank. Resolving client issues and facilitating account openings while managing multiple tasks.
Client Care Specialist at Gateway Services Inc. ensuring professional customer service through effective focus and operations. Responsible for client inquiries and service requests in a team - oriented environment.
Patent Client Services Administrator managing patent group client portfolios within a hybrid model, ensuring quality service and effective workflows.
Commercial Card Specialist engaging with clients as key contact for external and internal inquiries. Supporting client needs and ensuring compliance at MUFG, a leading financial group.