WEM Partner Manager driving revenue growth through key partnerships at Five9. Collaborating across departments to maximize partner success and sales strategy.
About the role
- Client Relations Manager enhancing client relationships and driving success at payabl., a European fintech company.
Responsibilities
- Serve as the primary point of contact for an assigned portfolio of clients, fostering strong, long-term relationships.
- Provide expert guidance on system usage, offering insights and recommendations to help clients maximize efficiency.
- Monitor system performance, proactively identify potential issues, and coordinate with internal teams to resolve challenges.
- Act as a bridge between clients and suppliers, ensuring that client requirements are clearly communicated and met.
- Manage client-driven projects from inception to completion, ensuring alignment with specifications, deadlines, and quality standards.
- Work closely with the Sales team to provide clients with updates on product enhancements, ensuring they are fully informed and engaged.
Requirements
- 3+ years of experience in client relations, business development, or sales within fintech, payments, or financial services.
- Deep expertise in the fintech and payments space, understanding acquiring, cross-border payments, and merchant solutions.
- Proven ability to build strong, long-lasting relationships and drive retention.
- Knowledge of the payments ecosystem, emerging trends, regulatory landscapes, and competitive dynamics.
- Ability to leverage customer success metrics and KPIs for decision-making.
- Strong communication skills for negotiating deals, delivering presentations, and resolving client needs.
- Adaptability in a dynamic, evolving environment.
- Fluency in English (additional languages are a plus).
Benefits
- Future-Proof Your Finances: Once you’ve passed probation, we’ll kickstart your Provident Fund to secure your future.
- Grow with Us: Annual Learning Budget for professional development (after probation)—because your growth is our growth.
- Wolt Your Way Through Lunch: €150 monthly Wolt allowance to keep you fueled and happy.
- Drive in Style: After one year with us, you may be eligible for a company car—performance and availability permitting.
- Park with Ease: Complimentary parking space just steps from the office, so your commute is as smooth as your workday.
- Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days to rest when needed.
- Shop & Save: Exclusive local discount card + tickets for exciting events like Beonix, basketball games, and more.
- Speak Like a Local: Join free Greek language classes, twice a week, open to all team members.
- Celebrate Together: Twice a year, we bring colleagues from all offices together for unforgettable company celebrations.
- Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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