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Hybrid Client Relations Manager – Acquiring

at payabl.
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Posted 3 weeks ago

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About the role

  • Serve as the primary point of contact for an assigned portfolio of clients, fostering strong, long-term relationships.
  • Provide expert guidance on system usage, offering insights and recommendations to help clients maximize efficiency.
  • Monitor system performance, proactively identify potential issues, and coordinate with internal teams to resolve challenges.
  • Act as a bridge between clients and suppliers, ensuring that client requirements are clearly communicated and met.
  • Manage client-driven projects from inception to completion, ensuring alignment with specifications, deadlines, and quality standards.
  • Work closely with the Sales team to provide clients with updates on product enhancements, ensuring they are fully informed and engaged.

Requirements

  • 3+ years of experience in client relations, business development, or sales within fintech, payments, or financial services.
  • Deep expertise in the fintech and payments space, understanding acquiring, cross-border payments, and merchant solutions.
  • Proven ability to build strong, long-lasting relationships and drive retention.
  • Knowledge of the payments ecosystem, emerging trends, regulatory landscapes, and competitive dynamics.
  • Ability to leverage customer success metrics and KPIs for decision-making.
  • Strong communication skills for negotiating deals, delivering presentations, and resolving client needs.
  • Adaptability in a dynamic, evolving environment.
  • Fluency in English (additional languages are a plus).

Benefits

  • Future-Proof Your Finances: Once you’ve passed probation, we’ll kickstart your Provident Fund to secure your future.
  • Grow with Us: Annual Learning Budget for professional development (after probation)—because your growth is our growth.
  • Wolt Your Way Through Lunch: €150 monthly Wolt allowance to keep you fueled and happy.
  • Drive in Style: After one year with us, you may be eligible for a company car—performance and availability permitting.
  • Park with Ease: Complimentary parking space just steps from the office, so your commute is as smooth as your workday.
  • Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days to rest when needed.
  • Shop & Save: Exclusive local discount card + tickets for exciting events like Beonix, basketball games, and more.
  • Speak Like a Local: Join free Greek language classes, twice a week, open to all team members.
  • Celebrate Together: Twice a year, we bring colleagues from all offices together for unforgettable company celebrations.
  • Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community.

Job title

Client Relations Manager – Acquiring

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

HybridLimassolCyprus

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