Hybrid Claims Specialist, Workers Compensation

Posted 2 months ago

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About the role

  • Claims Specialist handling Workers Compensation claims for Zurich North America. Responsible for managing complex claims, ensuring efficient resolution and customer-centric service.

Responsibilities

  • Handle single and multi-party commercial line Workman’s Compensation claims of moderate to high exposure and complexity within specific authority limits
  • Document claims file by accurately capturing and updating claims data/information in compliance with best practices for single and multi-party personal or commercial line claims
  • Exercise judgment to determine liability by gathering and analyzing relevant facts and applicable law
  • Work to have a timely resolution to claims by developing case strategy and escalating issues as appropriate
  • Establish timely reserves and perform ongoing review throughout claims cycle
  • Assess damages by calculating applicable damages or range of damages allowed by law
  • Negotiate settlement of claim by establishing appropriate negotiation strategy within authority limits
  • Meet quality standards by following best practices

Requirements

  • Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area
  • OR Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area
  • OR Zurich Certified Insurance Apprentice, including an Associate Degree with 6 or more years of experience in the Claims and/ or Litigation Management area
  • OR Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area
  • OR High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area
  • Must obtain and maintain required adjuster license(s)
  • Microsoft Office experience
  • Knowledge of insurance regulations, markets and products

Benefits

  • Comprehensive employee benefits package
  • Competitive compensation
  • Career development opportunities
  • Flexible work arrangements
  • Short-term incentive bonuses
  • Merit increases

Job title

Claims Specialist, Workers Compensation

Job type

Experience level

Mid levelSenior

Salary

$74,300 - $121,700 per year

Degree requirement

Bachelor's Degree

Location requirements

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