Certification Analyst managing client certification platform integration for a leading fintech company, Fiserv. Overseeing technical setup, project delivery, and compliance with mandates.
Responsibilities
Provide clients and stakeholders with a technical contact for their certification and integration onto the client certification platform
Manage client and internal team expectations meeting target dates
Ensure all specification and compliance mandates are met
Manage the overall certification and integration including discovery, specification review, and technical setup, issue resolution, product integration, network configuration, and reporting
Review and consult on transaction scripts, format, and responses based on transaction and payment scripting
Coordinate, schedule, and plan resource activities to ensure timely and effective project delivery
Partner with network, production, and other resources to manage client or vendor tests, connectivity, and go-lives
Requirements
Bachelor's degree in business, technology, or a related field, and/or equivalent military experience with 5+ years of relevant experience
3+ years of merchant acquiring experience or relevant payment processing experience
3+ years of experience in managing large-scale enterprise projects
Experience in leading project management using Agile methodologies
Excellent verbal and written communication skills
Experience in working directly with clients, and internal/external resources
Utilization of Microsoft Office tools, including MS Project and PowerPoint
Ability to work independently with minimal management/mentorship
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