Hybrid Certification Analyst

Posted 3 months ago

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About the role

  • Certification Analyst managing client certification platform integration for a leading fintech company, Fiserv. Overseeing technical setup, project delivery, and compliance with mandates.

Responsibilities

  • Provide clients and stakeholders with a technical contact for their certification and integration onto the client certification platform
  • Manage client and internal team expectations meeting target dates
  • Ensure all specification and compliance mandates are met
  • Manage the overall certification and integration including discovery, specification review, and technical setup, issue resolution, product integration, network configuration, and reporting
  • Review and consult on transaction scripts, format, and responses based on transaction and payment scripting
  • Coordinate, schedule, and plan resource activities to ensure timely and effective project delivery
  • Partner with network, production, and other resources to manage client or vendor tests, connectivity, and go-lives

Requirements

  • Bachelor's degree in business, technology, or a related field, and/or equivalent military experience with 5+ years of relevant experience
  • 3+ years of merchant acquiring experience or relevant payment processing experience
  • 3+ years of experience in managing large-scale enterprise projects
  • Experience in leading project management using Agile methodologies
  • Excellent verbal and written communication skills
  • Experience in working directly with clients, and internal/external resources
  • Utilization of Microsoft Office tools, including MS Project and PowerPoint
  • Ability to work independently with minimal management/mentorship

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Certification Analyst

Job type

Experience level

Mid levelSenior

Salary

$60,000 - $88,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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