Hybrid Business Process Consultant – ServiceNow

Posted 3 weeks ago

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About the role

  • Map business requirements based on ServiceNow platform best practices.
  • Lead process and best-practice workshops within ServiceNow.
  • Write user stories and plan sprints (using Scrum methodology).
  • Monitor development and integrated and functional testing of our clients' solutions on the ServiceNow platform.

Requirements

  • Experience implementing ServiceNow.
  • Experience leading platform solution deployments.
  • Experience with Agile methodologies (Scrum).
  • Intermediate English.
  • Strong communication and interpersonal skills across different levels and experience delivering presentations/workshops.
  • Hold at least one of the following certifications: CIS ITSM, CIS CSM, CIS HRSM, CIS Discovery, CIS Mapping, CIS VRM, or CAD.
  • Reside in Brasília.
  • You will stand out if you have:
  • Fluent English.

Benefits

  • Flexible benefits: Meal voucher / Food allowance.
  • SulAmérica Health Insurance – no co-pay and 100% employer-paid.
  • Dental plan – SulAmérica – 100% employer-paid.
  • Home office allowance.
  • We believe #youhavetobehappy, so we focus on supporting your mental health and well-being through our Pró-Saúde benefits:
  • Quality of life and well-being: Gympass.
  • Digital immediate care (24/7 telemedicine).
  • Chronic care management (personalized, multidisciplinary support).
  • Social support: Social workers, legal and financial guidance.
  • Emotional health: Check-ups, psychotherapy, and 24/7 urgent and emergency support.
  • Education and career: Partnerships for professional development paths, MBA opportunities, and a digital library with over 8,000 books.
  • Anywhere Office (100% remote).
  • Shark Academy: Responsible for training our Aoopers, with ongoing training and certifications 100% funded.
  • #sharkteam: Exchange of experiences and knowledge with a market-leading team.
  • Startup culture – with accelerated professional growth.
  • Aoop Lovers: Gamification program where, in addition to having fun and engaging, you can redeem earned points for great prizes.

Job title

Business Process Consultant – ServiceNow

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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