Work on the company’s most critical problems across strategy, operations, product and BD
Conduct ongoing market research and competitive analysis to inform strategic decision-making and identify growth opportunities
Lead special operations projects like revamping pricing, streamlining billing, or automating onboarding
Contribute to the expansion and maintenance of Turnkey’s core operating system including strategic and financial planning, board materials, and company objectives reporting
Provide input on product development informed by customer experiences and market trends
Assist with sales and BD efforts: participating in direct sales, building strategic partner relationships, creating sales materials, and summarizing sales learnings
Build new processes and functions from the ground up and handle knotty operational challenges
Requirements
2+ years of operations experience in a fast-paced, high-growth software company
Ideally an additional 2+ years in a demanding, high-performance professional environment
Strong analytical skills with the ability to translate complex data into actionable insights
Executive-level communication and interpersonal skills
Demonstrated passion for untangling tough problems and building scalable processes
Adaptability, resilience, and comfort in a constantly evolving environment
Prior experience in a fintech, web3 or developer-focused startup (style point)
Actively tracking developments in the crypto ecosystem and opinionated on where it is going (style point)
Must be physically based in the United States, with preference for those able to be onsite in New York City HQ
Benefits
Full benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k)
Paid parental leave
Unlimited PTO (and the company forces you to take time off)
$3,000/yr learning and development budget to attend industry conferences
Multiple team offsites per year
Macbook Pro laptop
Lunch stipend (for those physically in the New York City office)
Senior Business Operations Analyst participating in strategic projects for a data and marketing consultancy. Collaborating with management on business intelligence, organization, and internal strategy.
Business Operations Specialist supporting the Pharmacy 340B Program at UW Health. Conducting audits and ensuring compliance with policies and procedures while promoting system improvements.
Graduate Student Internship in Business Operations to assist the Director at AAA Life Insurance. Collaborating with Project Managers and gaining exposure to strategic projects and enterprise decision - making.
Business Process Improvement Manager leading strategic initiatives and driving commercial excellence at Lincoln Electric, a global leader in advanced welding solutions.
Business Process Owner Senior leading complex process management efforts at USAA for claims optimization. Requires significant experience in process execution and improvement methodologies for efficient operations.
Strategy & Business Operations Associate driving impactful analytics and insights at a high - growth MedTech startup helping improve patient care. Collaborating across teams to connect strategy to execution.
Business Process Outsourcing Manager responsible for daily financial operations and team management. Overseeing compliance, reporting, and client communication of financial statements.
Financial Analyst responsible for budget management and procurement operations at Ford Motor Company's Global Security. Collaborating with teams to support financial operations and ensuring data accuracy across systems.
Business Operations Intern supporting strategic initiatives at AAA Life Insurance. Collaborating closely with Project Managers and the Director of Business Operations on various operational tasks.