Hybrid Business Operations

Posted 2 months ago

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About the role

  • Work on the company’s most critical problems across strategy, operations, product and BD
  • Conduct ongoing market research and competitive analysis to inform strategic decision-making and identify growth opportunities
  • Lead special operations projects like revamping pricing, streamlining billing, or automating onboarding
  • Contribute to the expansion and maintenance of Turnkey’s core operating system including strategic and financial planning, board materials, and company objectives reporting
  • Provide input on product development informed by customer experiences and market trends
  • Assist with sales and BD efforts: participating in direct sales, building strategic partner relationships, creating sales materials, and summarizing sales learnings
  • Build new processes and functions from the ground up and handle knotty operational challenges

Requirements

  • 2+ years of operations experience in a fast-paced, high-growth software company
  • Ideally an additional 2+ years in a demanding, high-performance professional environment
  • Strong analytical skills with the ability to translate complex data into actionable insights
  • Executive-level communication and interpersonal skills
  • Demonstrated passion for untangling tough problems and building scalable processes
  • Adaptability, resilience, and comfort in a constantly evolving environment
  • Prior experience in a fintech, web3 or developer-focused startup (style point)
  • Actively tracking developments in the crypto ecosystem and opinionated on where it is going (style point)
  • Must be physically based in the United States, with preference for those able to be onsite in New York City HQ

Benefits

  • Full benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k)
  • Paid parental leave
  • Unlimited PTO (and the company forces you to take time off)
  • $3,000/yr learning and development budget to attend industry conferences
  • Multiple team offsites per year
  • Macbook Pro laptop
  • Lunch stipend (for those physically in the New York City office)

Job title

Business Operations

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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