Emergency Recovery Specialist at Cotton Holdings, Inc. providing consulting services to property owners after damage events. Building relationships in the community and handling leads 24/7.
Responsibilities
Establish and maintain positive relationships in the local community
Respond to leads provided by the *Watch* or local referral sources immediately - 24/7
Listen to the property owners story in order to empathize and determine how you can help ease the property owners current burden
Effectively communicate Cotton’s suite of services to effected property owners
Be familiar with the territory to improve response times
Perform business development outreach when not responding to emergencies
Requirements
Five years experience in one or more of these fields: restoration, military, fire department, EMS, police, customer service, construction, insurance, or sales
High School diploma or equivalent
Computer literacy with a working knowledge of common business software such as Microsoft Office.
Self-motivated, organized, and flexible
Excellent communication skills
Likes working with and helping people
Must be able to prioritize and manage time independently
Thrives under high stress fast-paced situations
Benefits
This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested.
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