Business Analyst responsible for collating business requirements and facilitating client communication at Reply. Ensuring alignment between client needs and internal teams in a collaborative environment.
Responsibilities
Gather, analyze, and document client requirements in collaboration with internal and external stakeholders.
Assess the impact of requirement changes and ensure all stakeholders are aligned before implementation.
Verify that requirements are aligned with business objectives and validate their accuracy and completeness through testing and reviews.
Provide ongoing support to clients throughout the project lifecycle, answering questions, resolving issues, and ensuring their satisfaction.
Requirements
Bachelor's degree in Information Systems, Computer Science, or a related field.
Previous experience in business analysis or a related role.
Strong knowledge of requirements elicitation techniques, business process modeling, and business analysis tools.
Design end-to-end customer journeys with a strategic perspective, ensuring alignment across all involved areas.
Analytical and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work effectively in a team and collaborate with diverse stakeholders.
Preferred: Advanced English
Benefits
Flexible Swile card to use as you prefer (meal and food vouchers)
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