Junior Client Management Analyst at a leading pharmaceutical company responsible for first - level customer service and issue resolution. Collaborate with internal teams to ensure high - quality support and continuous improvement.
About the role
- Senior Business Analyst at fintech firm focusing on establishing a business providing digital solutions and application development. Collaborate with stakeholders and translate business needs into functional designs.
Responsibilities
- Working with stakeholders to understand their needs, concerns and the environment that they operate in to define detailed requirements. Gather, organize and synthesize large amounts of information from various sources
- Effectively identify and define business needs and problems/issues to enable a feasible solution scope to be developed
- Effectively communicating requirements to stakeholders, managing conflicts, issues and changes in order to ensure that stakeholders and project team members remain in agreement on solution scope
- Contributes to the conversion of business needs into functional designs and conducts product training as needed
- Identifies and manages gaps, determining the effectiveness of proposed solutions and developing Business Requirements documents and models
- Identify the risks associated with the proposed solution as well as the risk for not implementing the solution
- Work closely with Digital Product Owner (DPO) to understand product vision, priority and road-map, clarify and manage product backlog
- Ensure the Team understands the product requirements & backlog and the product is delivered at high
Requirements
- 6+ years of experience in Business Analysis
- Excellent English communication (write, read, speak, and listen)
- Understanding of BABOK® Knowledge Areas
- Being knowledgeable or experienced in an Agile environment, good logical thinking, analytical thinking, critical thinking, and problem-solving
- Having experience in banking or fintech companies, developing and launching the Digital Bank products
- Nice to have:
- Experience in working in technology-enabled change programs/projects, and software development is a plus
- Being familiar with the BA toolbox, i.e Jira, Confluence, PlantUML, MS Visio, etc, is a plus
- Professional certificates in Business Analysis is a plus
Benefits
- Meal and parking allowance
- Benefits and salary rank during probation
- Insurances as Vietnamese labor law and premium health care for you and your family
- Performance bonus up to 2 months
- 13th month salary
- 15-day annual leave+ 3-day sick leave + 1 birthday leave + 1 Christmas leave
- Values-driven, international working environment, and agile culture
- Overseas travel opportunities for training and working related
- Internal Hackathons and company's events (team building, coffee run, blue card...)
- Work-life balance 40-hr per week from Mon to Fri
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Business Analyst modernizing distribution processes at CBC/Radio - Canada. Collaborating with stakeholders to implement innovative solutions and improve operational efficiency.
Business Analyst focused on transforming Tax services to enhance client value and operational efficiency. Leading process improvements and integrating innovative technologies in a hybrid role.
Category Insights Analyst leveraging data analysis for effective space planning and client recommendations at CROSSMARK. Utilizing insights to enhance product assortment strategies and store performance.
Bilingual Business Analyst in Human Resources at Intact, focusing on employee experience and process improvement. Collaborating across departments and synthesizing complex requirements into clear specifications.
Sales Insights Analyst at Xero providing rapid analysis and high - quality reporting for global sales decisions. Collaborating with teams to support data - driven sales productivity.
Sales Insights Analyst focused on analysis, reporting, and dashboard management for Xero. Collaborating with global teams to enhance sales productivity through data insights.
Senior Business Analyst serving as a bridge between stakeholders and delivery squads at the Department of Government Services. Focus on analyzing, documenting, and translating business requirements into actionable user stories.
IT Systems Business Analyst at Tanium leveraging analytical skills to enhance IT processes. Collaborating with stakeholders to drive automation and optimization initiatives.
IT Systems Business Analyst guiding strategic IT projects at Tanium. Collaborating with stakeholders to improve business processes leveraging analytics and IT technologies.