Senior Analyst supporting digital transformation initiatives in a global business environment at BAT. Collaborating with cross - functional teams to drive technology - based solutions for business objectives.
About the role
- Business Analyst working closely with the Platform Architect for Microsoft Dynamics 365. Involved in designing and configuring applications while advising on complex solutions architecture.
Responsibilities
- The Microsoft Dynamics Business Analyst will work closely with the Platform Architect to ensure technical designs and development address requirements in the most effective and secure manner for the overall Dynamics CRM ecosystem.
- Designs and configures Dynamics 365/Power Apps applications and services to deliver new functionality and capabilities
- Perform requirements gathering, Business Process Analysis
- Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation
- Participate as the technical expert in proposal development and presentations to prospective clients
- Deliver presentations to all levels of management
Requirements
- Minimum of FIVE (5) years of Microsoft Dynamics CRM experience
- US Citizenship is contractually required for this role
- Minimum Degree: US equivalent Bachelor’s Degree
- Selected candidate must be able to work in a hybrid environment
- Excellent communication skills; ability to interact with all levels of employees including C-level
- Experience creating strong business cases supported by compelling value propositions
- Experience gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules including Sales and Call Center
- Experience assisting with definition and functional design of conversions and interfaces, and functional experience in leading technical team through Microsoft CRM API usage; integration development
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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