Hybrid Business Analyst

at Neostella

• Job title: Business Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: RPA, SDLC
• Location requirements: Hybrid, Guadalajara, Mexico

About the role

• Business Analyst gathering requirements and managing client communications in a hybrid setting. Collaborating with internal teams to deliver quality solutions for process automation and development.

Responsibilities

• Keep internal teams up to date on the current process being developed, as well as prevent any blockers – internal or external – are resolved to allow process development to continue.
• Keep documentation up to date for a project through its entire SDLC by gathering requirements and translating them to user stories on Jira and Test Plans on Confluence.
• Experience in quality assurance/testing of process’s as well as creating test plans/test cases with related bug tickets where applicable.
• Manage scope creep alongside time for a project to maximize profitability and resource use; evaluate risks to project timelines and communicate to the appropriate team members.
• Lead communications between internal and external teams; act as a translator between client and internal technical teams, to offer a clear understanding from all involved parties.
• Support internal and external teams during the SDLC with effective documentation and notes; ensure the project goes smoothly and escalate as required to guarantee this. Make sure every stage is documented as per the documentation needs.
• Understand the clients needs and offer optimal resolution paths whilst working with Senior level developers.
• Assist with project management tasks to work cohesively as a team to ensure smooth client delivery.

Requirements

• 3-5 years experience.
• Technical background is a must – have knowledge of code/software development and its general functionalities (Not the ability to code but a bonus!)
• Ability to read code logically is a big bonus.
• Experience in an Agile and fast paced environment.
• Excellent oral and written communication skills.
• We don’t micromanage and we trust our team to get the job done – so you must be able to work autonomously whilst reporting updates to your PM/Lead as needed.
• Great relationship management skills – you’ll be working with multiple clients and internal teams all the time so you’ll need to be able to work with a lot of different personalities and people from different cultures.
• Organizational skills – project management, story management, scope management and most importantly TIME management!
• Requirements gathering and translating into proper user stories (As a, I want, so that).
• Experience with RPA technologies is preferred, but we can make it work if you have insight into what the technology is and can do.
• Ability to differentiate between the wants and needs of clients.
• Have thick skin – you’re going to get constructive criticism internally and externally – be willing to grow!

Benefits

• *All resumes and application answers must be in English