Senior Business Analyst focusing on capturing requirements and improving processes at Fleet Alliance. Driving project delivery and ensuring stakeholder needs are met.
About the role
- Analista de Gestão e Processos Sr at Ipiranga sustaining and enhancing management model, ensuring governance and process efficiency across corporate decisions with a focus on customer orientation.
Responsibilities
- Sustain and enhance the Ipiranga Management Model, ensuring governance, process fluidity, clarity of indicators, and structured information to support corporate decision-making across different areas
- Lead and evolve the Management Model, reinforcing rituals, metrics, guidelines, and corporate standards
- Ensure consistency in the governance of indicators, targets, strategic projects, and action plans for the VPs
- Serve as a technical reference for business areas on management practices, processes, and metrics
- Lead mappings, reviews, and optimizations of corporate processes
- Identify bottlenecks and propose structural solutions that increase efficiency, automation, and integration
- Define corporate standards, methodologies, templates, and best practices for BPM, management, and continuous improvement
- Produce analyses, consolidate strategic information, and generate insights that support high-impact decisions
- Facilitate discussions, corporate forums, cross-area alignments, and resolution of operational conflicts
- Lead continuous improvement and operational transformation initiatives using Lean, PDCA, BPMN, VSM, Ishikawa, and other tools
- Support the adoption and evolution of frameworks such as OKR, management by indicators, and strategic deployment
- Act as a change agent, promoting a culture of management and efficiency throughout the organization.
Requirements
- Relevant experience in Management, Strategy, Processes, PMO, Quality, Transformation, or related areas
- Experience in complex, dynamic corporate environments with strong results orientation
- Executive-level communication skills, clarity, and the ability to synthesize information
- Structured analytical reasoning and systems thinking
- Autonomy, maturity, influencing skills, and decisiveness
- Organization, time management, and execution discipline
- Consultative, collaborative, and solution-oriented attitude
- Resilience and flexibility to deal with uncertainty and change
- Advanced Excel and PowerPoint skills
- Power BI (strongly desired)
- Proficiency in BPMN, SIPOC, Lean, PDCA, Ishikawa, 5W2H, and continuous improvement tools
- Solid knowledge of process governance, targets, and indicators
- Project management experience, PMO, and performance frameworks (OKR, BSC)
- Bachelor's degree in Engineering, Business Administration, Economics, Information Systems, Quality, or related fields
- Lean Six Sigma certification (Green or Black Belt).
Benefits
- Flexible working hours
- Allowance for a child with disabilities
- Variable Compensation Program
- Private pension plan
- Length-of-service bonus
- Online therapy and nutritional counseling
- Newborn care package
- Corporate university
- Reimbursement for glasses and contact lenses
- Medication assistance
- Vaccine assistance
- Market-standard benefits: Gympass, meal and food vouchers (VR/VA), transportation voucher (VT), health and dental plans, life insurance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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