Billing Specialist generating invoices and resolving customer inquiries for a finance team. Joining a dynamic environment focusing on financial efficiency at Sangoma.
Responsibilities
Generate accurate and timely invoices for customers, adhering to company protocols.
Address and resolve customer inquiries related to billing and payment issues.
Perform monthly account reconciliations and adjustments to maintain accurate financial records.
Analyze customer billing trends and discrepancies to improve billing processes.
Collaborate with cross-functional teams to gather information required for accurate billing.
Assist in the development and enhancement of billing procedures and systems for improved effectiveness.
Requirements
Minimum of 2 years’ experience in billing, accounts receivable, or related finance roles.
Proficient in financial software and billing systems, with experience in tools like Great Plains, Sage, Netsuite or similar platforms.
Strong analytical skills and attention to detail in managing complex financial data.
Excellent verbal and written communication skills to effectively liaise with clients and team members.
Capable of identifying problems and implementing effective solutions.
Proficient in Microsoft Office Suite, particularly Excel, for managing and analyzing data.
Must have Excel experience.
Benefits
Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) are effective after a short waiting period
Matching 401K program - 100% match on 4%.
Employee Stock Purchase Plan after one year of service.
Flexible Time Off & Company Holidays
Entrepreneurial work environment partnered with high-growth career opportunities
We value transparency and fairness in our compensation practices.
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