Quality Manager overseeing and managing billing quality processes and audits at WM. Engaging stakeholders and ensuring billing accuracy and improvements across departments.
About the role
- Billing Coordinator managing premium accounting and billing for group accounts at Aflac. Overseeing multiple group accounts and collaborating with partners for accurate payments.
Responsibilities
- Oversees multiple group accounts and their members, focusing on premium accounting and billing.
- Handles past due management, billing discrepancies, and error resolution for assigned customers, including payment collection, aging suspense, and member-level discrepancies.
- Manages and reconciles suspense accounts for assigned blocks.
- Collaborates with external and internal partners to ensure accurate premium payments and applications.
- Conducts premium payment audits as needed to help clients identify and rectify incorrect or missing payments.
- Reports the financial status of group accounts to internal and external partners.
- Works with internal departments to resolve any premium or billing issues, changes, updates, or errors, and communicate findings effectively; act as a liaison with other internal departments as needed.
- Collaborates with internal departments to resolve billing versus remittance challenges and past due invoices.
- Build and maintains positive relationships with internal and external clients.
- Works with relevant areas on account reviews and audits to address broker or client concerns and develop action plans for issues, risks, and opportunities.
- Performs other duties as assigned.
Requirements
- Bachelor's Degree in a related field
- at least one year of job-related work experience in the insurance and/or financial industry
- Or an equivalent combination of education and experience
- Knowledge of payroll account management
- Experience with billing services
- at least one year of experience addressing diverse customer needs
Benefits
- medical, dental, and vision coverage
- prescription drug coverage
- health care flexible spending
- dependent care flexible spending
- Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
- 401(k) plans
- annual bonuses
- 11 paid holidays
- up to 20 days PTO to be used for any reason
- state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
- other leaves of absence, if eligible
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Analista de Faturamento Júnior managing client expense issuance and control at TozziniFreire. Responsible for financial and administrative tasks with direct client contact.
Healthcare A/R Billing Specialist supporting physicians and care center staff with billing questions. Conducting account analysis, creating billing rules, and preparing reports.
Billing Analyst at Capgemini Engineering working on industrial operations engineering processes. Focus on procurement, supply chain, and facilities maintenance with project management.
Billing Specialist responsible for providing billing support for internal accounting team at Abdo. Requires detail - oriented skills and ability to maintain confidentiality in a hybrid role.
Billing Specialist managing customer invoices and supporting revenue cycle specialists at Lewis Tree Service. Collaborating with internal stakeholders and ensuring accuracy in a high - volume billing environment.
Billing Specialist overseeing invoice creation and payment tracking in a high - growth AI company. Collaborating with Finance and Customer Success teams to enhance billing processes and compliance.
Billing Associate managing insurance estimate creation and billing processes for water damage restoration company. Collaborating with technicians and insurance partners to ensure accuracy and professionalism.
National Billing Specialist overseeing pharmacy billing operations and reporting. Delivering commercialization targets and ensuring compliance with pharmacy standards.
Billing Specialist for home and community - based care managing billing cycle across multiple agencies. Involves critical support for reimbursement processes and collaboration with payers in a hybrid work model.