Hybrid Bilingual Account Development Executive

at Western Union

• Job title: Bilingual Account Development Executive
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $55,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Account Development Executive enhancing business growth for a financial services company in Upstate New York. Engaging with existing accounts and community for operational success and expansion.

Responsibilities

• In-person visits to existing agents, in Upstate New York, traveling 4-5 days per week.
• As a part of daily operations, Account Development Executives regularly visit agents within the assigned territory.
• Grow the business by signing, training, and activating new offerings with existing retail agents and managing and identifying business development opportunities to bring on new agents.
• Manage existing network relationships, with a focus on business and operational support, to assure business continuity and growth of all network channels.
• Perform sales work in the field in order to meet and exceed transaction and revenue growth objectives in your assigned area.
• Handle special projects on a timely basis, that include sales blitzes, hosting Customer Appreciation Events at key high opportunity location to drive volume.
• Build relationships with relevant grassroots and community organizations.
• Monitor competition status like network expansion, price changes, commission, and incentive adjustments, and report the information through the appropriate channels.
• Provide weekly business reports including sales activity, competitive activity, and area highlights.
• Partner with Agents’ support areas (Collections, IT Support, Credit, etc.) to resolve any issues that might potentially limit agents’ operations.
• Analyze, comprehend, and understand productivity reports and work within assigned expense budgets and file required reports.

Requirements

• 2-3 years of sales experience, direct Money Transfer industry experience highly preferred.
• Education or equivalent skills are required.
• Bilingual in English and Spanish required.
• Fluency in English is required.
• Documented track record of meeting/exceeding sales quotas and maintaining sound business relationships.
• Excellent communication skills with the ability to connect with internal/external stakeholders.
• Proficiency in Salesforce and Microsoft Office tools (Outlook, Word, Excel, Teams, & PowerPoint).
• Sales professionals should possess a consultative sales approach.
• Self-motivated, self-assured, and show a high degree of integrity and tenacity to do your very best.
• Valid Driver’s License and a reliable vehicle are required as this position requires regular travel within a defined territory.
• This position is required to live within the assigned territory, preferably in close proximity to the largest market.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Flexible Time off
• Tuition Assistance Program
• Parental Leave
• 4% Western Union Contribution to 401K