3rd Line Azure Engineer providing senior support and project services to international customers. Collaborating with teams to meet SLAs and enhance customer service effectiveness.
Responsibilities
Provide third line incident management and technical project implementation services
Work with incident management, service desk, other teams, and customers
Proactively strive to meet SLAs in a production environment
Develop and enhance interdepartmental relationships
Requirements
Highly capable 3rd Line Azure engineer
5-10 years’ experience in Microsoft Windows Server OS, Active Directory, PowerShell scripting, Azure resources
AZ-900, AZ-104, AZ-140, AZ-305 certifications
Strong written and oral communication in English strongly preferred
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