Helpdesk Analyst responsible for managing user tickets through a management tool in Lima. The role involves ensuring complete information and compliance with defined response times (SLA).
About the role
- Audit Manager focusing on Financial Crime Compliance audits at Capital One, leading BSA/AML audits and risk assessments while managing staff and stakeholder relationships.
Responsibilities
- Plan, perform, and lead BSA / AML Compliance and Fraud audits at the enterprise level as well as other diverse lines of business and specialty areas
- Perform AML and Fraud risk assessments of business activities, potential risks exposures, and materiality of loss
- Design and perform compliance audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes
- Provide significant input into the development of the annual audit plan
- Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery
- Establish and build working relationships with internal and external management
- Communicate the results of audit projects to management (written reports/oral presentations)
- Manage staff during audit engagements and provide feedback on work performed
Requirements
- Bachelor’s Degree or military experience
- At least 5 years of experience in auditing, at least 5 years in compliance, at least 5 years in risk management, or a combination
- At least 3 years of experience in financial crimes compliance
- At least 3 years of experience leading audits and performing in the role of auditor-in-charge
- Master’s Degree in Auditing, Master's Degree in Accounting, Master's Degree in Finance, or Master of Business Administration
- Certified Anti-Money Laundering Specialist (CAMS), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Regulatory Compliance Manager (CRCM), or Certified Fraud Examiner (CFE)
- 6+ years of experience in auditing, 6+ years in compliance, 6+ years in risk management, or a combination
- 6+ years of experience in one or more areas of compliance, such as consumer, Anti-Money Laundering (AML), Fraud, brokerage, wealth management, or trust.
- 1+ years of experience with data analytics tools in support of internal audit
Benefits
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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