Helpdesk Analyst responsible for managing user tickets through a management tool in Lima. The role involves ensuring complete information and compliance with defined response times (SLA).
About the role
- Enterprise Architect designing sustainable enterprise architecture for dwpbank, a leader in securities services in Germany. Driving digital transformation and strategic innovations in IT architecture.
Responsibilities
- Architecture design: You create forward-looking enterprise architectures, aligning business processes with modern IT solutions based on the existing application landscape.
- Digital transformation: You drive the digitalization of the corporate governance and support domains, further developing the application landscape in line with strategic objectives — including the replacement of legacy systems.
- Driving innovation: You establish and anchor strategic topics such as AI, Data Governance, and Identity & Access Management sustainably within the IT architecture.
- Architecture governance: You define architectural principles, standards and guardrails and ensure their adherence within the framework of Enterprise Architecture Management.
- Strategic alignment: You develop strategic target architectures, preliminary studies and well-founded architectural decisions for a future-proof IT landscape.
- Project support: You accompany strategically relevant projects as an architectural sparring partner and make a significant contribution to their success.
- Stakeholder management: You communicate confidently and on equal terms — from development teams and business units to top management — and support migrations, sales processes as well as internal and external reviews and audits.
Requirements
- A degree in (business) computer science or a comparable qualification forms your professional foundation.
- Several years of extensive professional experience as a Software, Solution or Enterprise Architect in complex corporate environments, ideally in the securities processing domain, are required.
- Solid experience with cloud technologies and cloud architectures characterizes your profile.
- Deep expertise in Artificial Intelligence, Data Governance and the design of modern IAM architectures is among your strengths.
- Confident use of architecture frameworks such as TOGAF and familiarity with agile ways of working are a given.
- You communicate fluently in German (C1) both verbally and in writing and can communicate with colleagues from our Hungarian subsidiary in English (B2).
- You demonstrate analytical and conceptual excellence and the ability to explain complex matters clearly, appropriately for the audience, and persuasively.
- You drive topics proactively, with personal responsibility and a high level of reliability.
Benefits
- Flexible working hours (flexitime model) including home office options (60% remote)
- Technical equipment for the home office (monitors, keyboard, mouse)
- Performance-based compensation combined with attractive social benefits and discounts (including VL and BVV)
- 30 vacation days & 25 days available to work from within the EU
- eGym Wellpass & care advisory service "aduna.care"
- Keep-in-touch program during parental leave
- Targeted and individual development opportunities
- Access to LinkedIn Learning
- Employee referral program "Mitarbeiter werben Mitarbeiter"
- Subsidized meals in our company cafeteria
- Free Deutschlandticket & bicycle leasing
- Bookable free parking spaces
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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