Help Desk Analyst providing first level technical support at Stefanini. Responsible for resolving hardware and software issues via phone, email, or chat in Bogota, Colombia.
About the role
- Senior Director leading Enterprise Architecture at Fortrea to define technology strategy and governance. Overseeing architectural alignment and mentoring a global team for operational excellence.
Responsibilities
- Define Fortrea’s multi-year enterprise architecture vision, strategy, and reference models across infrastructure, cloud, data, integration, cybersecurity, workplace, and applications.
- Translate business strategy into technology roadmaps that enable operational excellence, clinical development capabilities, and future-ready IT platforms.
- Establish and maintain Fortrea’s enterprise architecture repository, principles, and guardrails.
- Own, publish, and maintain enterprise technology standards, approved patterns, and prohibited components.
- Lead the formal exception-governance process, ensuring risk, licensing, regulatory, and financial considerations are properly evaluated.
- Drive wide adoption of architectural guardrails and ensure consistency across all business units and technical domains.
- Chair the Architecture Review Board (ARB) and serve as Fortrea’s authoritative voice on architectural feasibility, compliance, integration, and alignment to enterprise strategy.
- Ensure timely, robust architectural assessments for new initiatives, major platform changes, and vendor-driven solutions.
- Provide transparent decision-making, risk identification, and clear rationale for approvals, conditions, or escalations.
- Ensure all technology domains operate cohesively, eliminating fragmentation and enabling scalable, integrated end-to-end solutions.
- Oversee architectural alignment across shared services, platforms, and enterprise capabilities (e.g., identity, networking, data, cloud, automation, observability).
- Drive modernization and rationalization initiatives to reduce technical debt, simplify the environment, and improve performance and resilience.
- Partner with Data & Integration Architecture, Cybersecurity, and Hosting teams to ensure data flows, integration platforms, and cloud/hosting strategies align with enterprise guardrails.
- Champion security-by-design, privacy-by-design, and compliance as core architectural principles.
- Promote adoption of modern integration patterns (APIs, eventing, managed services) that enable scalability and efficiency.
- Serve as trusted advisor to the VP FTSS, CIO, and senior business leaders on technology strategy, architectural risks, and modernization investments.
- Partner with Product, Engineering, Clinical Technologies, and Corporate Functions to ensure architectural considerations are embedded early in planning processes.
- Represent Enterprise Architecture in executive reviews, portfolio governance, and strategic planning forums.
- Lead, develop, and mentor a high-performing global Enterprise Architecture team spanning enterprise, solution, domain, and security architecture competencies.
- Build a culture of architectural excellence, shared accountability, and collaboration across architecture communities and platform teams.
- Establish operating rhythms, EA communities of practice, and standards for architectural artifacts and engagement models.
Requirements
- At least 10 years of experience in Enterprise Architecture or a related field.
- Proven leadership and management experience in IT strategy and enterprise architecture.
- Extensive experience in implementing enterprise architecture frameworks and methodologies such as TOGAF.
- Established track record of successfully implementing complex IT projects from ideation to deployment within set timelines and budgets.
- Experience in governing the architecture process with cross-functional IT teams.
- Experience in organizational change management, innovation, and technological transformation.
Benefits
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