Hybrid Associate Director, New Stream – Sell Side

at dentsu Austria

• Job title: Associate Director, New Stream – Sell Side
• Job type: Full Time
• Experience level: Senior
• Salary: $68,000 - $110,400 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Grand Rapids, United States

About the role

• Associate Director leading program operations for client projects within Dentsu's New Stream Media group. Role involves strategic management and collaboration with cross-functional teams.

Responsibilities

• Partner with the Media/Monetization Lead to manage daily account operations on specific client work.
• Manage meeting planning, scheduling, and workback timelines to ensure smooth execution across workstreams.
• Track deliverables and identify risks or blockers to keep programs on track.
• Help develop operational frameworks and processes that improve team efficiency.
• Serve as a key point of contact for internal teams and client stakeholders.
• Contribute to internal initiatives that enhance agency capabilities and service delivery.
• Translate clients' needs into actionable plans and coordinate cross-functional execution.
• Organize and develop content for Quarterly Business Reviews or Executive Business Reviews and other key client meetings.
• Accountable for accurate tracking and reporting of revenue.
• Oversee contract reviews, renewals, and compliance with legal requirements for new and existing projects.
• Leading operational setup, onboarding, and rollout of new RMN initiatives and offerings.
• Facilitating the renewal process for client contracts, including documentation and stakeholder alignment.
• Manage and mentor junior team members, providing guidance and support for their growth.
• Foster a collaborative and inclusive team culture.
• Keep a pulse on evolving Retail Media industry trends.

Requirements

• 6+ years of experience in program management, project management, client services, or related fields
• Experience in retail media, retail, or agency environments preferred.
• Excel at keeping multiple complex projects moving forward simultaneously.
• Able to effectively multi-task, prioritize, and manage competing demands across several ongoing initiatives.
• Excellent communication and relationship-building abilities.
• Comfortable working in ambiguous environments and defining new processes.

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave