Editorial Director defining and leading storytelling for Hinge, the dating app designed to be deleted. Focus on creating engaging narratives that resonate with users and advance company mission.
About the role
- Associate Director responsible for facilities management in Glasgow for MAPP. Ensuring service quality, managing Teams, and client relationships in a dynamic environment.
Responsibilities
- Responsible for all aspects of facilities management within a designated set of buildings and wider portfolio
- Client relationship management
- Working as part of a team to ensure efficient management of the sites
- Day to day management of team members both site and non-site based
Requirements
- 4+ years experience of working in a similar role
- Ensure that the day to day running of buildings within the portfolio is addressed
- To assist the Senior Management Team in meeting the operational requirements of the FM team
- To provide the highest level of service standards to client and building tenants
- Ensure regular property inspections are carried out and recorded
- Client and occupier liaison – maintain relationship with client and occupiers on regular basis
- Line managing direct reports and monitor all onsite staff
- To monitor contractor/supplier performance, reporting to contracts manager as required
- To draft and monitor service charge budgets
- Understand expenditure allocation and ensure invoices are correctly apportioned to each property
- Fulfil the compliance and policy requirements in accordance with MAPP policies and procedures and the relevant legislative framework
- Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
- Self Management including showing initiative, being proactive and meeting deadlines
- Embracing Change including Technology
- Engaging with the Big Picture
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
- Achieving Results and Prioritise Work
- Innovative Solutions and Problem Solving
- Developing Self and Others and willing to Learn
Benefits
- Full Driving Licence
- IOSH essential
- NEBOSH desirable
- 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday
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