Hybrid Associate Corporate Account Sales Specialist

at Univar Solutions

• Job title: Associate Corporate Account Sales Specialist
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Tableau
• Location requirements: Hybrid, The Woodlands, United States

About the role

• Associate Corporate Account Sales Specialist supporting Chemical Distribution at Univar Solutions. Collaborating with various departments for timely customer sales and support functions within a hybrid work environment.

Responsibilities

• Works directly and in tandem with the Account Manager to fulfill required sales responsibilities and customer sales support functions for lower volume and select Corporate Accounts
• Responsible for the overall coordination, implementation, execution, control, reporting, and completion of sales and customer support services
• Manages against expectations and established standard operating procedures between Univar Solutions and customers to ensure that requirements are met
• Partners with Sales, Customer Service, Product Management, Supply Chain, Procurement, Sustainability, and Operations for timely completion of internal sales and external customer support functions
• Process all customer pricing/material inquiries, requests, and maintenance, including system entry/modifications, cost investigation, margin analysis, index/formula pricing, supports/CUPS, forecasts, etc.
• Create and supply customer specific price sheets as required per customer terms and conditions, including all modifications and additional required data and fields
• Create, monitor, and supply all regulation, documentation, survey, and sample requests as requested by customers and/or Sales
• Investigate and resolve customer invoice discrepancies and disputes that relate to customer pricing, minimum order quantities or weight conversion issues
• Create, modify, and supply all required Sales, or customer reporting
• Investigate and provide resolution on any margin analysis inquiries received from the margin analysis team
• Respond to and complete all required customer projects, including but not limited to pricing, order/ship to location audits, and process improvements
• Create and maintain customer systematic pricing in SAP and CADB
• Generate and submit sales worksheets and customer price sheets per agreement terms
• Process, monitor and submit customer RFP/BID requests and act as internal liaison between various Univar departments until completion

Requirements

• Bachelor’s degree or the equivalent in related work experience
• 2+ years’ experience in Chemical Distribution or like Business experience with product familiarity and general knowledge of organizational functions (customer service, sales, operations, procurement, etc.)
• Direct work experience in Customer Support, Sales Support, or related business operations department
• Strong commercial competence demonstrated to communicate routinely with sales, customers, management, customer service, product management, and other key partners
• Sound organizational, prioritization, and time management skills to oversee diverse and significant requirements in high-pressure and time-sensitive situations
• Strong oral and written communication skills for interface and collaboration with all organizational levels
• Strong people skills, including diplomacy, tact, and discretion while interacting internally and externally
• Ability to find opportunities to meet customer and team objectives, including but not limited to profitability, order accuracy, data integrity, etc.
• Ability to analyze pricing and order data, including profitability, logistics, order patterns, and incoterms to identify optimization solutions for Univar Solutions and the customer
• Analytical, critical thinking, and creative problem-solving skills articulated effectively with team members, partners, and customers
• Ability to work and make decisions independently with minimal supervision
• Excellent proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) and Microsoft Teams
• Ability to navigate Univar Solutions systems (Salesforce, SAP, Tableau, SharePoint, etc.) preferred

Benefits

• Total Rewards package that includes market aligned pay and incentives
• Diverse benefits offering to support employees’ physical, emotional, and financial wellbeing
• Support for sustainable solutions