Virtual Relationship Manager assisting customers with financial goals in a remote capacity. Engaging with customers effectively through digital channels.
About the role
- Associate Account Manager onboarding local hotel partners to enhance their engagement with Expedia’s marketplace. Responsible for maintaining strong partner relationships and optimizing product listings for travelers.
Responsibilities
- Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners
- Build the portfolio of local hotel partners by introducing prospective partners to Expedia’s marketplace
- Facilitate their onboarding process
- Ensure that partner hotels’ products (content, rates and availability) are consistently optimized
- Secure additional lodging rates and availability information over high demand and compression periods
- Promote and develop hotel partners’ high engagement with Expedia’s full suite
Requirements
- 1-2 years’ experience
- High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
- Hungry, determined, motivated, willing to take action and results-focused
- Organization and time management skills, rigor, attention to details
- Proven follow-up/persistence when facing challenging situations
- Ability to multi-task effectively and be able to change gears quickly without skipping a beat
- Demonstrates ability to prioritize work and be laser-focused
- Relationship builder; earns the confidence of others
- Appetite for innovative technology, fast-changing business environment, data driven decision-making
- Demonstrates problem solving skills
- Proficiency in English language skills
- Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
- Ability to effectively communicate to various levels and through a variety of communication channels
- Able to work independently as well as be a strong team worker, ensuring the whole team wins
Benefits
- medical/dental/vision
- paid time off
- Employee Assistance Program
- wellness & travel reimbursement
- travel discounts
- International Airlines Travel Agent (IATAN) membership
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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