Providing administrative and clerical support for the Employee Benefits team at HUB International. Ensuring quality customer service and assisting with compliance and client needs.
Responsibilities
Assist account team in providing quality customer service to existing accounts
Assistance in resolving billing and claim issues, gathering renewal information and general account assistance as needed
Assisting account team with annual enrollment by helping create communication material
Assist with special projects in the office as requested
Monitor and maintain accurate client information in account management systems as assigned
Act in capacity of client manager on assigned accounts
Requirements
Proficient in Microsoft Office Programs
1-2 years administrative experience
Exceptional customer service skills
Strong attention to detail
Life, Accident and Health Insurance License preferred
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