FI
Fitch Group, Inc.Accounts Receivable Analyst
Accounts Receivable Analyst at Fitch Group handling billing and payment reconciliation for a global client base. Ensuring timely billing and effective communication for quick resolution of queries.
About the role
- Manage end-to-end accounts receivable process to ensure timely and accurate billing, collections, and customer account maintenance
- Upload and reconcile bank statements to ensure accurate cash application
- Perform billing reconciliation to validate invoice accuracy and create manual invoices for non-standard transactions
- Submit invoices through the Pagero portal and monitor/resolve errors or rejections
- Reduce past-due receivables by proactively contacting customers and reconcile customer accounts
- Collaborate with Cash Application, Sales, Customer Care, Tax, and Logistics to resolve transaction discrepancies
- Initiate credit/rebill transactions and prepare/distribute customer statements and dunning letters
- Process customer refund and change requests and manage AR inbox inquiries
- Review and release customer orders placed on hold; collaborate with Credit, Sales, and Customer Care to resolve issues
- Gather and provide documentation for internal and external audits and ensure SOX compliance
- Participate in special projects and process improvement initiatives; support cross-region operations and invoice submissions
Requirements
- 4-6 years of B2B accounts receivable experience (minimum 4 years)
- Experience with government, universities, pharmaceutical companies, hospitals, or laboratories (preferred)
- Strong understanding of AR processes including collections, billing, and cash application
- Experience with e-invoicing platforms, preferably Pagero
- Knowledge of electronic invoice submission requirements
- SAP experience preferred; familiarity with GetPaid is a plus
- Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP)
- Strong written and verbal communication skills and customer service mindset
- Ability to work independently and collaboratively in a fast-paced environment
- Tenacity and problem-solving skills to resolve complex issues
- Must reside in Sao Paulo and commute 2 days/week to corporate LATAM HQ
- Submit resume/CV in English
- Not eligible for visa sponsorship
Benefits
- Hybrid work (must reside in Sao Paulo and commute 2 days/week to corporate LATAM HQ)
- Employee Resource Groups (career development experiences, cultural awareness, social responsibility)
- Inclusive environment and equal opportunity employer
- Zero-net pay gap regardless of gender, ethnicity, or race
- Accommodation for application/interview (contact [email protected])
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
SL
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