Accounts Receivable Clerk managing incoming payments and client relationships at Gills Point S. Ensuring accuracy in invoicing and collaborating with internal teams to process transactions.
Responsibilities
Each day, process and post incoming customer payments
At end of each day, reconcile and review accuracy of payment postings
Make sure client accounts are accurate and up to date
Collaborate with internal teams as needed (sales, support, finance) to ensure smooth processing of transactions
Communicate with clients via e-mail or phone to:
Answer questions about the customer’s account balance
Send invoice copies and account information as requested
Explain company policies about billing and payment options
Call clients with overdue balances to provide friendly reminders
Maintain accurate records of client communications and account updates
Resolve payment issues/disbursements, based on client circumstances and internal guidelines
Follow the company’s collections processes on overdue accounts
Requirements
3 - 5 years of experience in billing, collections, sales, or customer service
Excellent phone presence and communication skills—you’re confident, clear, and kind
Good writing skills
Strong attention to detail and good organizational habits
Comfortable with spreadsheets, billing platforms HITS or willing to learn
Bilingual or multilingual skillls
Benefits
Paid time off
Stable working hours
Excellent Training – with opportunities for training and career advancement
Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits are available after 60 days.
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