Coordenador de Suporte Técnico liderando time para entregar soluções de hospedagem. Atuando na melhoria de processos e interação com clientes estratégicos.
About the role
- Suporte Remoto (telefônico e via acesso remoto);
- Identificar e reportar Bug no produto e melhorias solicitadas pelos clientes;
- Registrar histórico de interações do atendimento;
- Solucionar as dúvidas e os problemas encontrados na utilização do produto.
Requirements
- Conhecimentos de SQL
- Conhecimentos em servidor Windows/Linux
- Experiência na função
- Saber trabalhar em equipe
- Lidar com conflito junto a cliente
- Boa capacidade de se autogerenciar
Benefits
- Ajuda de custo
- Assistência médica
- Seguro de vida
- Vale refeição
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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