Hybrid Agent – Service & Sales, German & English (C1)

Posted 2 weeks ago

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About the role

  • Convert interested executives into participants for our community events
  • Respond to incoming messages via LinkedIn and email
  • Conduct phone calls with decision-makers
  • Maintain and update our CRM system
  • Continuously optimize our scripts, workflows, and processes

Requirements

  • Several years of professional experience, e.g., as a Sales Development Representative, call agent, customer support representative, etc.
  • German and English at a minimum C1 level
  • Confident and clear telephone manner
  • Goal-oriented with experience in KPI tracking
  • Organized and structured
  • Proactive attitude and strong commitment
  • Proficient with computers and the internet
  • Willingness to attend company meetings abroad

Benefits

  • 23 days of vacation plus the statutory public holidays in Pristina
  • Paid sick days
  • Support for sports/fitness/wellness expenses

Job title

Agent – Service & Sales, German & English (C1)

Job type

Experience level

Mid levelSenior

Salary

€1,800 - €2,400 per month

Degree requirement

No Education Requirement

Location requirements

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