Prozessmanager responsible for the analysis and optimization of processes at Gerolsteiner. Collaborating in teams and ensuring smooth integration of IT and manufacturing workflows.
About the role
- Aftermarket Manager for Steelwrist providing technical support and customer service in the UK. Supporting dealers and service partners while managing end customer relationships.
Responsibilities
- Providing technical support to our dealers, service partners and end customers
- Supporting end customers in the field through the management of our service partner and dealer network
- Participating in providing technical training to our dealer & service partner network
- Assisting with the evaluation and reporting of warranty claims
- Acting as the link between us and our manufacturing facility in Sweden
- Developing and maintaining long lasting relationships with our customers, dealers and service partners
Requirements
- Solid technical background, preferably on heavy machinery
- Experience in electrics, hydraulics & general mechanics
- Experience in a field service or technical support role for a dealership or manufacturer in the Plant, Agricultural or Automotive industries
Benefits
- Factory based product training
- Company vehicle
- Phone, laptop, iPad etc.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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