Operations Director at Kuunda managing P&L, product performance, and revenue growth in Africa. Leading in-country representation, overseeing stakeholder engagement and regulatory compliance.
Responsibilities
Lead Operations & Financial Performance
Implementing the strategy for the company and define the overall operational objectives from market / partnership launches to scale, including long-term goals;
Drive Revenue growth and profitability against targets;
Identify and secure new Commercial and Bank Partnerships
Develop and implement scalable and efficient strategies to ensure both consistent results and exponential growth.
Build Great Teams and Support Great Talent
Effective People Leadership and Talent Growth
Clear alignment through setting operational KPIs and performance management;
Cultivate a high-performing, agile, one-team culture.
Execute with Excellence
Drive day-to-day operations;
Align resources to achieve key business priorities;
Own the operational budget and manage burn rate while growing the business ahead of market disruptions.
Mobilize Stakeholders
Build meaningful partnerships with our strategic partnerships to drive growth
Regularly report updates to partners and Group Share Services
Requirements
Bachelor’s degree (Master’s degree preferred)
10 years of experience with solid understanding of banking and mobile network digital payment ecosystem in Africa
P&L responsibilities at MD level or head of significant BU
Proven track record of implementing and managing B2B products
Managing high calibre teams from the ground up, ideally in current roles
Prior working experience in developing digital products and solutions in start-ups or experience in digital transformation projects in the digital financial services / fintech industry
Prior experience with the operational aspects of how to scale digital products and services in African Markets
Strong industry experience in digital financial services
Skilled in stakeholder management and delivering regular business performance updates
Proficiency with Microsoft Suite
Experience with Agile methodology
Excellent Process Management e.g. Project Management Professional (PMP) / Six Sigma, highly desirable.
Proficiency with Jira would be advantageous
Proficiency providing with Product Performance / Business Insights
Benefits
Competitive salary and performance-based bonus
Opportunities for professional development and career growth
Flexible work arrangements and a supportive, inclusive work culture
Exciting and challenging work environment at the forefront of fintech innovation
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