MO
Lead and supervise last‑mile operational teams and partner logistics operators to ensure SLA compliance and continuous performance improvement. Manage onboarding, KPI analysis, action plans, supplier relationships and asset management.
About the role
- Lead Operations & Financial Performance
- Implementing the strategy for the company and define the overall operational objectives from market / partnership launches to scale, including long-term goals;
- Drive Revenue growth and profitability against targets;
- Identify and secure new Commercial and Bank Partnerships
- Develop and implement scalable and efficient strategies to ensure both consistent results and exponential growth.
- Build Great Teams and Support Great Talent
- Effective People Leadership and Talent Growth
- Clear alignment through setting operational KPIs and performance management;
- Cultivate a high-performing, agile, one-team culture.
- Execute with Excellence
- Drive day-to-day operations;
- Align resources to achieve key business priorities;
- Proactively mitigate business, operational & governance risks;
- Own the operational budget and manage burn rate while growing the business ahead of market disruptions.
- Mobilize Stakeholders
- Build meaningful partnerships with our strategic partnerships to drive growth
- Regularly report updates to partners and Group Share Services
Requirements
- Bachelor’s degree (Master’s degree preferred)
- 10 years of experience with solid understanding of banking and mobile network digital payment ecosystem in Africa
- P&L responsibilities at MD level or head of significant BU
- Proven track record of implementing and managing B2B products
- Managing high calibre teams from the ground up, ideally in current roles
- Prior working experience in developing digital products and solutions in start-ups or experience in digital transformation projects in the digital financial services / fintech industry
- Prior experience with the operational aspects of how to scale digital products and services in African Markets
- Strong industry experience in digital financial services
- Skilled in stakeholder management and delivering regular business performance updates
- Proficiency with Microsoft Suite
- Experience with Agile methodology
- Excellent Process Management e.g. Project Management Professional (PMP) / Six Sigma, highly desirable.
- Proficiency with Jira would be advantageous
- Proficiency providing with Product Performance / Business Insights
Benefits
- Competitive salary and performance-based bonus
- Opportunities for professional development and career growth
- Flexible work arrangements and a supportive, inclusive work culture
- Exciting and challenging work environment at the forefront of fintech innovation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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