FI
Fitch Group, Inc.Accounts Receivable Analyst
Accounts Receivable Analyst at Fitch Group handling billing and payment reconciliation for a global client base. Ensuring timely billing and effective communication for quick resolution of queries.
About the role
- Manage daily, weekly, and monthly technician schedules to maximize customer service.
- Utilize route optimization software to create capacity, reduce travel time, and improve efficiency.
- Review and adjust routes in response to customer requests, cancellations, or technician availability.
- Communicate one-on-one with technicians to update assignments, add/remove service locations, or reassign routes.
- Respond promptly to urgent scheduling issues during the workday and prepare plans for future adjustments.
- Accept and respond to scheduling-related calls from Customer Service colleagues.
- Track technician productivity and share execution reports with Operations and Regional leadership.
- Work closely with Operations Managers, Branch Managers, and Regional Managers to support informed decision-making.
- Perform accurate data entry of new contracts, job sales, and product sales into CRM software.
- Upload and file customer contracts; maintain customer account information, including billing details and purchase orders.
- Generate daily and consolidated month-end invoicing; process credit memos as needed.
- Conduct a high volume of outbound calls to customers regarding past due and/or delinquent accounts.
- Distribute monthly customer statements via email and mail.
- Assist customers with payment processing (cheque deposits, credit card processing, EFT payments).
- Track and report on collection call outcomes and overall results.
- Present collections efforts and results during one-on-one and team meetings with management.
Requirements
- High school diploma or GED – required
- Post-secondary education in a related area of study - preferred
- 2-4 years of professional admin and collection experience - preferred
- Demonstrated proficiency with Microsoft Word, Excel and Power-Point
- Have knowledge of Google Suite, especially Google Drive and associated programs frequently used at Rentokil-Terminix North America
- Very accurate data entry skills
- Strong computer skills including Microsoft Office products
- Excellent interpersonal and communication skills
- Able to exercise tact and diplomacy when dealing with others
- Must be reliable, punctual and professional & have strong eye for detail
- Excellent proof reading abilities
Benefits
- Company paid holidays, vacation and sick time.
- Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
- Employee Assistance Program that offers services such as free counselling services and other benefits
- Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
- Employee Discounts
- Fantastic Tuition Reimbursement benefits & Scholarship Programs
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
SL
Sunshine Sachs Morgan & LylisAccounts Receivable Specialist
Accounts Receivable Specialist handling billing processes and collections for finance team. Ensuring timely collections and maintaining accurate financial records as part of cash flow management.
Accountant managing Accounts Receivable for SEB's Core Accounting Unit in Vilnius. Ensure seamless execution of financial transactions and maintain internal controls.
FN
Field NationSenior Accounts Receivable Specialist
Accounts Receivable Specialist for Field Nation's accounting team, enhancing gig economy business processes and customer service. Responsible for account reconciliation and collections management.
SG
Scandinavian Tobacco GroupBar Associate
Bar Associate in Lutz, FL delivering customer service and beverage orders. Engaging guests with strong beverage knowledge and maintaining cleanliness in the bar area.
Handling accounts receivable processes as an Analyst in a healthcare company. Responsible for issuing invoices and managing financial records in São Paulo.
Self - motivated Accounts Receivable Specialist facilitating B2B payments and customer inquiries. Collaborating with internal teams and maintaining client relationships in a hybrid work environment.
GS
Gills Point S Tire & Auto ServiceAccounts Receivable
Accounts Receivable Clerk managing incoming payments and client relationships at Gills Point S. Ensuring accuracy in invoicing and collaborating with internal teams to process transactions.
UL
UlineAccounts Receivable
Financial Services Associate managing accounts receivable for leading distributor of shipping materials. Responsible for customer service, reducing overdue payments, and collaborating with call center team.
TU
TurtleSwitchgear Specialist
Estimating commercial/industrial switchgear projects at Turtle, a leader in electrical distribution. Responsible for managing bids, customer relations, and project profitability.