Hybrid Account Support Administrator

Posted 2 weeks ago

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About the role

  • Work closely with the Account Executive team to provide client support where required
  • Perform all new account openings and account maintenance within Commercial Banking based on client request and supporting documentation
  • Review Account Opening Packages for accuracy prior to activating accounts in Horizon
  • Open and maintain all Commercial Real Estate tenant accounts
  • Assist in maintaining and monitoring Nursing Home accounts
  • Process client refunds and waivers as required
  • Process RSA token requests coordinating with Account Executive and Info Security teams
  • Setup clients in account analysis system (XAA) as prescribed by billing setup forms
  • Process monthly billing including making adjustments as necessary and processing final billing
  • Review daily and monthly reports including new accounts, account maintenance, fee refunds, Nursing Home reports, etc.

Requirements

  • College bachelor’s degree, preferred but not required.
  • Two to three years general office experience in a fast paced atmosphere.
  • Robust knowledge of PC, preferably Microsoft Office software package (Word, Excel, Outlook).
  • Exceptional verbal, written communication and interpersonal skills.
  • Strong attention to detail and accuracy.

Benefits

  • Health insurance
  • Flexible work arrangements
  • Paid time off

Job title

Account Support Administrator

Job type

Experience level

JuniorMid level

Salary

$25 - $30 per hour

Degree requirement

Bachelor's Degree

Location requirements

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