Account Management Director responsible for strategic account management and growth in performance marketing. Leading client relationships for Ibotta’s campaigns and revenue optimization efforts.
About the role
- Account Supervisor managing strategic communications and client relationships in healthcare at Edelman. Leading projects and mentoring junior staff in a fast-paced collaborative environment.
Responsibilities
- Client Leadership: Serve as a day-to-day contact for clients, fostering strong relationships and ensuring satisfaction through strategic counsel and proactive communication. Provide sound, informed recommendations on product milestones, data readouts, and regulatory or commercial communications.
- Project & Account Management: Oversee project timelines, deliverables, and workflow to ensure seamless execution of initiatives across product, above-brand, and disease awareness campaigns. Collaborate with cross-functional teams to drive results.
- Healthcare Expertise: Stay informed on healthcare and pharmaceutical industry trends, regulatory updates, and media landscapes to provide clients with timely, relevant counsel.
- Financial Management: Manage budgets, track financial performance, and ensure account profitability while identifying opportunities for efficiency and growth.
- People Leadership: Mentor and oversee junior staff, providing guidance and development opportunities to enhance team performance.
- Strategic Communications Planning: Support the creation of integrated communications plans that align with client objectives and industry best practices, including disease education, data and milestone communications, unbranded awareness, and product storytelling.
- Media & Stakeholder Engagement: Help develop messaging, media strategies, and stakeholder engagement initiatives to enhance brand awareness and credibility. Contribute to proactive and reactive media strategies surrounding clinical data, regulatory milestones, and medical congress activity.
Requirements
- Bachelor’s degree or equivalent work experience.
- Minimum 4+ years of experience in pharmaceutical or healthcare communications (agency experience preferred).
Benefits
- medical and dental insurance
- vision
- 401K
- life insurance
- disability insurance
- paid time off
- travel assistance
- wellness programing
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