DME/Respiratory Account Manager building relationships with referral sources for Binson's healthcare. Driving growth and ensuring smooth patient transitions through proactive sales and education efforts.
About the role
- Account Relationship Manager fostering relationships and improving success for mental health providers. Responsible for outreach tracking and professional development for contracted providers.
Responsibilities
- Develop a lasting relationship with individual providers while working to understand their motivation and goals
- Identify opportunities for improving providers’ success and enroll them in relevant seminars, group trainings, or online courses depending on availability and relevance.
- Track outreach including phone calls, emails, surveys, forms, or other tools utilized for provider engagement by logging each interaction in the CRM.
- Engage in direct feedback from the organization, team, and provider members to ensure satisfaction and understanding of the business relationship.
Requirements
- Eager to learn new skills and develop current strengths through feedback and coaching
- Strong attention to detail and organizational skills; capable of holding clientele to expected timelines
- Ability to communicate professionally, clearly, and effectively with management, staff, and providers
- Exceptional interpersonal, problem-solving and conflict resolution skills
- Strong coaching and leadership skills, ability to motivate others
- Proficiency with various office technologies, including Excel
- Background check required
- Bachelor’s degree preferred. Will consider equivalent combination of education, training, and experience
Benefits
- 75% employer covered Health, Dental & Vision benefits plan
- 401(k) savings plan with employer matching upon eligibility
- 8 paid holidays
- 15 PTO days accrued annually
- Professional and career development opportunities
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