About the role

  • Develop a lasting relationship with individual providers while working to understand their motivation and goals
  • Identify opportunities for improving providers’ success and enroll them in relevant seminars, group trainings, or online courses depending on availability and relevance.
  • Track outreach including phone calls, emails, surveys, forms, or other tools utilized for provider engagement by logging each interaction in the CRM.
  • Engage in direct feedback from the organization, team, and provider members to ensure satisfaction and understanding of the business relationship.

Requirements

  • Eager to learn new skills and develop current strengths through feedback and coaching
  • Strong attention to detail and organizational skills; capable of holding clientele to expected timelines
  • Ability to communicate professionally, clearly, and effectively with management, staff, and providers
  • Exceptional interpersonal, problem-solving and conflict resolution skills
  • Strong coaching and leadership skills, ability to motivate others
  • Proficiency with various office technologies, including Excel
  • Background check required
  • Bachelor’s degree preferred. Will consider equivalent combination of education, training, and experience

Benefits

  • 75% employer covered Health, Dental & Vision benefits plan
  • 401(k) savings plan with employer matching upon eligibility
  • 8 paid holidays
  • 15 PTO days accrued annually
  • Professional and career development opportunities

Job title

Account Relationship Manager

Job type

Experience level

Mid levelSenior

Salary

$45,000 - $50,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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