Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
About the role
- Account Manager responsible for maintaining and growing client relationships in the Baltimore area. Collaborating with sales teams on projects and ensuring delivery of water management programs.
Responsibilities
- As an integral part of the Go-to-Market Team, the Account Manager (AM) is charged with owning/maintaining/growing existing business and delivering the scope of work for existing clients.
- Effective/efficient service and retention of existing client relationships.
- Work with the Director of Account Managers and ES execs to develop an expansion of new business and maintain existing business.
- Develop WMP documentation with regional and corporate sales team members to include program development, assessment, and facilitation in alignment with current regulatory drivers.
- Conducts water system surveys for Water Management Program developments of varying size and use.
- Manage project timelines to ensure on-time delivery of WMP deliverables.
Requirements
- A minimum of a bachelor’s degree is required (STEM Degree preferred)
- Direct experience with our Sales processes, demonstrating an understanding of our processes, products, and markets.
- Strong interpersonal skills and “EQ” to work with Regional and ES sales teams and client counterparts.
- Solid understanding of our service delivery processes (PASL, PhiAnalytics, Operations, etc.)
- Keen awareness and understanding of the client life cycle (i.e., when is the best time to introduce new products and services).
Benefits
- Opportunities for Development: This role offers the opportunity to significantly impact our sales operations and contribute to our organization's success.
- Commitment to continuous learning and improvement via structured training directed by the Senior Director of Account Management.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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