Digital Account Manager managing social media campaigns across platforms for client success. Analyzing results, optimizing strategies, and collaborating with clients and internal teams.
About the role
- Account Manager responsible for managing high-potential accounts and building client relationships. Join Infraspeak to drive growth in their SaaS platform and contribute to digital transformation.
Responsibilities
- Manage a territory of high-potential accounts, focusing on retention and upsell
- Engage with executives and directors from current customers in Portugal to build strong, long-lasting relationships and act as a trusted advisor in their digital transformation
- Oversee overall account management and drive the right strategy and tactics to close expansion opportunities
- Negotiate contracts and agreements with customers
- Collaborate closely with our Customer Success team
- Coordinate the extended team by contributing as a team member and prioritizing workloads to meet customer needs
- Meet and exceed sales quotas with existing customers.
Requirements
- 3+ years of consistent achievement across both Account Executive and Account Manager roles
- Experience in a high-growth SaaS sales environment is essential
- Proven experience using a sales methodology to demonstrate and quantify value
- Ability to build tailored business cases for each prospect’s situation
- Focus on helping customers solve their problems and achieve their goals
- Strong cultural fit with a team-oriented attitude; intelligent and coachable
- Persuasive, with strong negotiation and closing skills
- Proactive and autonomous in achieving and exceeding targets
- Highly disciplined in following a sales process, managing time, applying qualification rigor, and maintaining CRM
- Advanced level of English.
Benefits
- Flexible working hours
- Competitive compensation
- Performance-based bonuses
- Perks and a training budget
- Regular training and coaching sessions
- Modern office located in central Porto
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