Hybrid Specialty Account Manager – TEPEZZA, Ocular

at Amgen

• Job title: Specialty Account Manager – TEPEZZA, Ocular
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $154,736 - $183,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Youngstown, United States

About the role

• Specialty Account Manager handling TEPEZZA sales at Amgen. Responsible for account management and driving product demand among healthcare professionals.

Responsibilities

• Responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management.
• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
• Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Drive product demand among targets through education on disease state and product information.
• Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
• Functions as a contributing member of a high-performance team.

Requirements

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
• Master’s degree & 6 years of collective account management experience, sales, & commercial experience
• Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
• Associate degree & 10 years of collective account management experience, sales, & commercial experience
• Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
• Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
• Prior experience working in or with Rheumatology and Nephrology strongly preferred.
• Familiarity with Tavneos – e.g., infused therapies, buy-and-bill products, products under medical benefit highly desired.
• Experience engaging within administrators – e.g., community practices, academic centers, IDNs, hospital systems.
• Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
• Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.
• High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
• Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
• group medical, dental and vision coverage
• life and disability insurance
• flexible spending accounts
• A discretionary annual bonus program
• a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible