HA
Account Manager responsible for selling capital equipment and services within the Hospital Division. Focusing on growth in critical care environments across Tampa and Miami, Florida.
About the role
- **⌨️ Your main tasks would be as follows :**
- Own the commercial relationship with your portfolio, acting as the client’s point of contact for all contract-related matters.
- Drive revenue growth by managing renewals, expansions, cross-sells, and upsells.
- Proactively minimise downsell and churn through early risk detection and action.
- Deliver accurate revenue forecasting across renewals, expansions, and potential risks.
- Build and maintain strong executive relationships and perform contact mapping to engage multiple stakeholders within the customer organisation.
- Lead negotiations and contract management to maximise Net Revenue Retention.
- Partner with CSMs to align on customer health insights and retention strategies.
Requirements
- **🏹 We are looking for someone with the following experience and skills:**
- Core Competencies
- Strong analytical skills to manage revenue forecasting and portfolio performance.
- Excellent communication and negotiation skills, able to engage at executive level.
- Resilience and result-driven mindset, with proven ability to handle challenging situations.
- Commercial orientation with the ability to identify and pursue revenue opportunities.
- Expertise
- Experience in managing renewals, upsells, cross-sells, and expansions within SaaS or account management.
- Solid knowledge of contract management and legal/commercial processes.
- Ability to perform contact mapping and build multithreaded relationships within client organizations.
- Skilled at collaborating with cross-functional teams (CSM, Product, Legal, Professional Services) to deliver customer and business outcomes.
- Track Record
- Demonstrated history of achieving or exceeding revenue targets by converting customer objectives into commercial opportunities.
- Proven success in driving portfolio growth while minimizing churn and downsell.
Benefits
- **✨ Joining Lengow is also an opportunity to benefit from many advantages :**
- Ticket restaurant 8 euros by day
- Malakoff Humanis Private insurance & Prevoyance.
- 3 Remote days per week
- Flexible hours
- Bike mileage allowances or 50% of transportation tickets.
- Remote allowances
- Weekly Happy Break on Thursday Evening at the office with food and beverage
- **Specific benefits may vary depending on your country of employment (France or Spain).**
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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