About the role

Account Manager responsible for matching tenants with suitable apartments in Berlin. Guiding clients through the rental process for flexible housing solutions.

Responsibilities

Drive bookings by proactively matching tenant needs with the best apartments in our portfolio—quickly, strategically, and with a clear focus on results.
Own the entire booking pipeline and identify high-value opportunities (e.g. large groups, special requirements, time-sensitive leads) before anyone asks.
Actively listen, diagnose, and advise tenants and landlords to create smart, win-win matches that deliver value for all parties.
Manage multiple leads and landlords simultaneously, always prioritizing based on revenue impact and KPIs, not just order of arrival.
Serve as the main point of contact between tenants and landlords, handling complex situations with confidence and driving opportunities to close.
Use data and KPIs to guide daily decisions, track performance, and consistently exceed targets.
Share insights from your conversations to improve our product, processes, and customer strategy—you are the voice of both tenants and landlords within the company.
Continuously optimize your workflows and contribute directly to Wunderflats' success and growth.

Fluent German (C1) and strong English (B2).
Excellent communication skills (written and verbal) and strong active listening—you understand the “why” behind each request.
Commercial mindset: you enjoy identifying opportunities, closing deals, and driving measurable outcomes.
Strong multitasker who thrives in fast-paced environments and can manage many leads at once without losing focus.
KPI- and data-driven: you let metrics guide your priorities and actions.
Proactive and autonomous—you don’t wait to be told what to do; you take ownership and make things happen.
Strategic thinker: you know which bookings to prioritize and how to create the best matches between tenants and landlords.
Curious and insight-driven: you spot patterns in customer needs and translate them into improvements for the team and product.
Comfortable using CRM tools, Google Sheets, and Google Drive.
Highly motivated and driven by impact—on customers, landlords, and company growth.
Eager to learn, grow, and contribute in a dynamic, ambitious environment.

#empathyculture: Join our international team with a scale-up atmosphere where you truly matter and your ideas and work have real impact.
#worklifeinbalance: Flexible, family-friendly working hours. Your core hours are spent in the office, but you are welcome to work from home occasionally.
#personaldevelopment: We support your personal and professional development through individual training programs, workshops, and attendance at trade fairs and conferences.
#compensationpackage: Receive an attractive compensation package and a company pension plan with a 20% employer contribution.
#wunderoffice: Work from our brand-new office in Berlin (Hackescher Markt), with ergonomically equipped workstations, a relaxation room, playroom, roof terrace, and complimentary fruit and drinks.
#welovetohavefun: Celebrate with us at our annual summer and winter parties, regular after-work gatherings, and recharge in the office with yoga, table soccer, and table tennis.
#morebenefits: Discounted Urban Sports Club membership, savings through FutureBens, annual transit pass, and more.