Account Manager at Ancora, helping clients with enrollment in educational programs and maintaining relationships. Managing communications with prospective students and ensuring admissions requirements are met.
About the role
- Account Manager role in Sales at Allpress coffee brand focusing on customer relationship development. Responsible for providing the best service and support to café customers in the South of the UK.
Responsibilities
- Foster relationships with our growing customer base
- Immerse yourself in our industry leading coffee offering and wholesale support
- Be our brand ambassador ensuring customers receive the very best service
- Build strong relationships with our customers for their success
- Connect with café customers across the South of the UK
- Prepare and monitor sales analysis of customer performance and offer proactive solutions
- Responsible for onboarding new customers
- Work closely with various internal teams to ensure customer success
- Review and analyse aged debt with the Customer Experience and Finance teams
Requirements
- Strong customer service and problem-solving skills
- Impeccable organisational skills, able to prioritise tasks and have good time management capability
- Previous experience in Sales or Account management would be beneficial but not essential
- Strong admin skills
- A valid driver’s license would be beneficial but not essential
- Comfortable with regional travel
- Strong financial acumen – be good with numbers and know your way around a spreadsheet or two!
- A background in coffee would be ideal (working knowledge of machinery, barista skills etc)
- Passionate about hospitality and engaged in the community
Benefits
- Full role specific training
- An employee assistance programme supporting your mental health
- Good work life balance
- 33 days of annual leave
- Access to LinkedIn Learning
- Enhanced parental leave
- London Living wage and daytime working
- Fully paid access to gympass
- Gender affirmation leave
- Vast career development
- A transparent and friendly company culture
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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