Channel Account Manager at AVEVA responsible for building partnerships to grow subscription business in DACH region. Collaborating across teams to drive strategic partner management and opportunities.
About the role
- Account Manager driving partner success through collaboration and exclusive deals at NeoTaste. Engaging with UK restaurants to enhance their customer experience and operational processes.
Responsibilities
- You actively work together with our partner restaurants in the UK and resolve their concerns to ensure smooth cooperation and an overall satisfactory experience for them with NeoTaste
- As a natural relationship builder, you prevent and reduce churn of our restaurant partners by closely and proactively collaborating with them
- You negotiate exclusive deals with our existing partners to provide attractive offers for our users
- You continuously analyse collected data and feedback to improve the partner experience
- You play a key role in shaping our Account Management and proactively develop new structures and processes
- You work closely with other teams from marketing, sales and product development to consider partner needs and help develop innovative solutions
Requirements
- You have excellent communication skills in English on a native-speaking level and ideally an understanding of the British restaurant/gastronomy industry.
- You have already gained 3-4 years of professional experience in account management, sales or customer success/support and bring a natural commercial mindset. Managing up to 500 partner accounts doesn’t scare you.
- You come across professionally over the phone and via email and can show enthusiasm for our app and what we stand for as a business. You usually problem-solve on the fly.
- You are a skilled negotiator and have a strong power of persuasion. You are confident, not put off by a “no” and remain persistent and resilient in a passionate way.
- You work independently and in a structured manner - you bring a high sense of responsibility and commitment to the job and are not put off by an ambiguous and fast paced startup environment.
Benefits
- Remote work and trust working time - Work from where you feel most productive and start and end your day in a way that fits your own schedule.
- Sports and wellness benefits - Use Urban Sports or Hussle to stay active and recharge.
- NeoTaste for yourself and a friend – Enjoy a NeoTaste subscription and share your passion for food with others.
- Work equipment – You will receive high quality technical equipment from Apple.
- Extra holiday day - Get a day off on 24 December, regardless of the country you’re based in.
- Company offsites and regular team events – Be part of virtual and in-person events with the whole team to meaningfully connect with your co-workers.
Job title
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Degree requirement
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