Maintain existing portfolio of customers and identify opportunities to maximize relationship value to the Bank
Deliver a superior customer experience while ensuring compliance requirements and minimizing operational risk
Lead all aspects of account management, credit and operational risk for an assigned portfolio
Conduct credit analysis for own portfolio; prepare credit applications with risk assessment, credit structure, due diligence, and presentation
Use sales platforms to build understanding of customers/target needs, industries and markets; identify and refer customer opportunities to internal partners
Execute sales strategies to retain customers and deepen relationships following Business Banking Relationship Methodology (BBRM); meet or exceed targets
Negotiate to maximize profitability of relationships based on customer risk profile; oversee account management to ensure accounts remain within guidelines and limits
Renew credits in a timely manner and escalate non-standard or high-risk transactions as necessary
Participate fully as a team member: support positive work environment, knowledge transfer, training, and performance development
Requirements
Undergraduate/Graduate degree and/or 3+ years of relevant experience and/or Associate Program
3+ years of relevant experience
Experience conducting credit analysis and preparing credit applications
Knowledge of business banking products/services, cash management, deposit and credit complexity
Ability to interpret and analyze customer financial statements with credit acumen
Sales and relationship management skills; experience with Business Banking Relationship Methodology (BBRM)
Negotiation skills to maximize profitability based on customer risk profile
Understanding of market, industries, and broader economic factors
Knowledge of regulatory and operational risk requirements and compliance
Ability to manage accounts, monitor limits, and renew credits in a timely manner
Strong communication, teamwork, and customer service skills
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