Hybrid Account Manager, Growth

Posted last month

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About the role

  • Close net new revenue through customer expansion and cross-selling new Retool products
  • Execute successful contract renewals
  • Drive quality pipeline growth with new products, application use cases, product updates, and marketing-driven events
  • Understand customer use cases and business initiatives to optimize Retool usage and introduce new use case ideas
  • Deliver optimal forecasts and commercial outcomes by running strategic sales processes (MEDDPICC, Value Based selling)
  • Evaluate core usage trends, articulate Retool's impact, and provide strategic recommendations during account reviews
  • Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
  • Manage customer expectations with clear communication skills and reliable follow ups
  • Work cross-functionally with account executives, sales engineers, technical account managers, deal desk, and legal

Requirements

  • Professional experience in a sales or customer service role in the mid-market space (0-100 employees)
  • Consistent track record of hitting and exceeding quotas for new and expansion business
  • Ability to conduct discovery calls to identify opportunities and build pipeline
  • Strong multitasking and organizational skills
  • Excellent written and verbal communication skills
  • Demonstrated ability to position proposals, negotiate terms, and close deals
  • Proficiency with Outreach, Salesforce, and LinkedIn SalesNavigator (preferred)
  • Professional certification a plus (e.g., Strategic Account Management Association) (preferred)

Benefits

  • Comprehensive benefit plan including medical, dental, and vision
  • 401(k)
  • Equity (may be offered depending on position)
  • Commission/bonuses (dependent on position)
  • Hybrid work location and flexible work arrangements
  • Generous benefits and perks (see careers page)

Job title

Account Manager, Growth

Job type

Experience level

Mid levelSenior

Salary

$127,600 - $204,800 per year

Degree requirement

No Education Requirement

Location requirements

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