Manage existing banking relationships while achieving financial targets as Senior Virtual Relationship Manager. Focus on excellent customer service and banking product knowledge in a dynamic environment.
About the role
- Account Manager supporting account team in managing client relationships at EP+Co. Overseeing project briefs, client feedback, and budget administration for advertising campaigns.
Responsibilities
- Manage day-to-day client contact and contributes to development of account
- Own project brief and manages large scale, high volume campaign projects
- Demonstrate passion for client brand and awareness of clients’ products/services, competitors, and target audience attributes
- Analyze client data and create an action plan for the agency
- Effectively leads internal meetings (status meetings, kick-offs, etc.) making effective contributions to guiding projects to execution
- Create timelines and make sure we stick to them
- Clearly provide the client feedback in a quick and timely manner
- Be a part of client billing and overseeing account budgets and administration
- Being a seeker of new business opportunities
Requirements
- 2-4 years agency or comparable experience
- Experience working directly with the client
- Proven ability to successfully create and manage a relationship between the client and agency
- Experience managing high volume creative production projects (mix of media including print, email, banners, flyers is ideal)
- Knowledge and proficiency with Microsoft Office and Google Suite (Drive, Sheets, Slides)
- Ability to listen paired with great communication skill
- Attention to detail and strong organizational skills
- Willingness to roll up your sleeves and a remains a constant collaborator.
- Four years of college experience and 2+ years working in a marketing/advertising environment (preferably in advertising, marketing or communications related company)
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