Account Manager serving as a critical partner to underwriting teams in Wholesale Commercial Inland Marine. Focuses on service experience and management of book of business with profitability and growth metrics.
Responsibilities
Responsible for supporting the Underwriter in the sales acquisition process through a variety of services
Responsible for handling high volumes of transactions.
Communicates with customers to obtain needed and required underwriting information and resolves problems.
Supports sales efforts and strategies.
Identifies the benefits and opportunities of change and quickly alters approaches to implement and support change efforts.
Attends Regional Office Meetings to understand priorities of the Office.
Requirements
Prior Commercial Market Insurance industry experience as an Account Manager (or similar) at a brokerage or carrier required
Functional knowledge of Commercial Lines rating experience
Knowledge of the following primary insurance coverage’s: Workers Compensation, Auto, General Liability, Property
Inland Marine Insurance experience a plus
Strong Customer Service and Relationship Building skills required
Effective Communication Skills / Written and Verbal
Strong Customer Service Orientation
Good Automation Skills and strong technical ability
Professional Demeanor
Proficiency in Microsoft Word, Excel, and Power Point Software
Works Autonomously
Ability to shift work efforts quickly and make decisions in a fast past environment
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